faq

Please note, Kiwi cannot unban you from any IRC network or channel you are currently banned from.

Table of Contents

1. Why are users IP addresses not showing correctly?

People using Kiwi IRC in their browsers may not show their true IP address to IRC networks if the network has not been configured correctly. This is because browsers cannot connect directly to IRC networks so they must be proxied through a server.

To overcome this, we use an irc feature called WEBIRC, or cgi-irc. This allows us to tell the network what the clients true IP address is. If you would like to configure your network for webirc, please see here.

2. How can I run my plugin on Kiwiirc.com?

Currently custom plugins cannot be run on kiwiirc.com. You may however use a browser extension such as Tapermonkey that allows you to run custom JavaScript on the webpage. You will still have full Kiwi irc plugin access.

3. How many users can I have in my channel?

The number of users is unlimited. However if your channel or network starts impacting the kiwiirc.com service we may reach out to help improve the channel. We do routinely cover channels with thousands of users.

4. Why is this free?

Because open source and amazing volunteers!

The development of kiwiirc is entirely open source and therefore is developed by volunteers that love to see the project grow. With financial sponsorship from our sponsors we are able to provide the support and maintenance for free, for everyone.

There will be some paid features going forward, but the kiwiirc.com service will never be a paid for service to help the IRC community grow.

5. What browsers does Kiwi IRC support?

Kiwi IRC is tested on all major browsers and IE 10+. Desktop and mobile.

6. Can you unban me from a channel?

Kiwiirc.com does not have any control on the networks or channels you connect to. It is impossible for us to unban you nor will we know the reasons why you were banned.

You will need to talk to the support staff for the network you are using.

7. Are you logging my messages?

No! Kiwi IRC does not log any of your usage or messages. Not even the kiwiirc.com staff can see your messages.

8. How can I put Kiwi IRC on my website?

You can embed Kiwi IRC onto your website, blog, CMS, any webpage that supports HTML. You can find more information on this here

9. What is Kiwibot and why is it connecting to my network?

When you configure your network to use kiwiirc.com, a monitoring bot will periodically connect to the network to check that it is working. If enabled, it will also run /list to enable faster channel searching for your users.

10. I am getting an error about "cgi-irc"

This happens when the IRC network has mis-configured Kiwi IRC. Please let us know if you see this error so that we can contact the IRC network admins to fix this.

11. I am getting an error about "erroneous nick"

Some IRC networks put limitations on the characters you can use in your nickname. Unfortunately we can't guess every single network but usually only letters and numbers - starting with a letter - will work in almost all cases.